October 1, 2015
The State of Oregon has awarded a $480,000 per year grant to the David Romprey Warmline which now allows the Warmline to operate from 9 AM to 11 PM 7 days a week, 365 days a year. This grant is expected to save the state at least $500,000 a year by allowing individuals with mental health and/or addiction related challenges to speak to a Warmline trained peer instead of other services such as hospitalizations and 911 calls. At the same time, the grant also allows Warmline operators employment while providing a free service to all Oregonians. We are pleased to announce this win/win/win grant.
Warmline is not a crisis line but we do handle many crisis calls. Some of the goals of the Warmline are:
To fulfill an unmet need in the community by providing support to peers from people who have been through the system and can empathize with a callers situation;
To provide help to a peer through a difficult time or situation or to share in a callers positive experiences;
To listen and provide support when there may be no other source of support by helping a caller in getting through a day; to encourage a caller to find resolution to his or her own challenge without infringing on the callers entitled right to make a decision; and
To treat callers with respect and dignity, respecting the trust that someone places in a peer Warmline associate when sharing the personal details of their lives.
The Warmline is staffed by people with various life experiences, challenges and big feelings (including but not limited to) Mental Health, Addictions, Hospitalizations, Feelings of Suicide, Learning Differences, Homelessness, Loneliness, Challenges of having low income and more.
All Warmline staff are trained and certified Intentional Peer Support (IPS) a certified training of Traditional Health Worker (THW) of Oregon Health Authority (OHA) as Peer Support Specialists (PSS) which meet the states standards as well as Addiction Counselors Certification Board of Oregon (ACCBO) Certified Recovery Mentors (CRM).
The David Romprey Warmline is a program of Community Counseling Solutions. The Warmline has received the Department of Human Services (DHS) Mental Health Award for Excellence.
Call toll free 1-800-698-2392 to have a confidential conversation with someone who will listen without judgment or criticism.
For additional information, please contact Angel Prater and leave a message at (541) 969-0534.